FURTHER UPDATE ON SINGAPORE AIRLINES POLICY

Singapore Airlines have advised us of changes to their policy for cancellation and re-booking. Regrettably their policy is now to provide only re-booking waivers (no refunds but left as an open ticket). 

Passengers are eligible for re-booking waivers if tickets were issued before 15 March 2020.

SINGAPORE AIRLINES POLICY*
If you have booked your flight on Singapore Airlines, please refer to the following information:

• For bookings made online: Please contact your local SQ offices for re-booking waivers.
• For all bookings made via travel agents: Please contact your respective agents for re-booking waivers. If you would still like to travel to Singapore on another date, change fees will be waived. Any additional price difference will be payable by passenger for the new dates.

More information on the waivers here:

1. https://www.singaporeair.com/saar5/pdf/media-centre/200315TravelWaiverPolicy.pdf
2. https://www.singaporeair.com/en_UK/sg/media-centre/news-alert/?id=is5rire4

*The waiver will only apply for tickets that have not been cancelled yet.